Support

Need Help?

Quick answers, troubleshooting tips, and direct support options.

Common issues

  • Can’t sign in: Double-check your email spelling and try resetting your password.
  • Forgot password: Use Forgot Password to get a reset link.
  • Account not active: If your pharmacy user is blocked/suspended/inactive, contact support.
  • Didn’t receive reset email: Check spam/junk, then try again after a few minutes.

Contact support

Email us at [email protected] or visit the Contact page for phone/hours.

Security tip

Never share your password. RxMart DDA support will never ask you for your password.